Shipping policy
How Does Shipping And Delivery Work?
- Once an order is placed, our team will carefully collect your item(s) and package it, so please allow up to 72 hours for our team to pick and pack your order.
- You can expect your parcel within two (2) – eight (8) business days. A number of delivery methods may be used depending on the type of order. When we ship your order you will receive a confirmation email with a tracking number. Please don't stress if there are no scan events within the first 24 hours - the system can take a day or so to catch up.
- If your order does not arrive within eight (8) business days, please contact us at the following email address service@fortheloafofGod.com so that we can follow it up with the courier.
How Do I Track My Order?
- After your shipping label is printed, a shipping confirmation email will be sent to you with your tracking number next to the phrase "Track Your Shipment". Clicking the tracking number will take you directly to the couriers website so you can follow the live tracking updates!
- Haven't received your shipping confirmation email yet? Your order may be on pre-order, as confirmed on the website at time of purchase. Be sure to check your original order confirmation, you won't receive a shipping confirmation email until that pre-order date (when the item is expected to arrive at our warehouse).
Help, I think my order is lost/hasn't been delivered?
- Think your order might be lost in transit? Although we are quoted two (2) – eight (8) business days for delivery from our couriers, sometimes life happens and they aren't able to deliver within this timeframe. When this is the case, your tracking number may update to advise of a 'delayed' delivery date.
- If your item still hasn't been delivered within ten (10) business days, please contact us at the following email address service@fortheloafofGod.com and we can launch an investigation.
- *Please note: Once we pass your item(s) to our courier, your package is with a different provider. We completely understand delays are frustrating, however once your order is with the courier, any issues are beyond our control and need to be investigated by our courier. We are able to contact them on your behalf to resolve any issues. Please be assured, we will always do our best to get the issue sorted as quickly as possible for you.
Can I Change My Shipping Address?
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If your order was placed less than 36 hours ago, you can update your delivery address, email, or other personal details. Simply click on the link https://fortheloafofGod.com/edit and enter your email address and order number to make these changes.If it's been more than 36 hours since you placed your order, please reach out to us at service@fortheloafofGod.com. A crumbfort consultant will investigate your request. Please be aware that our orders are processed swiftly, so we may have limited flexibility, but we'll certainly do our utmost to assist you.
- *Please note: We can only send your order to the address you provide on your order - if you have provided an incorrect address, and the package is delivered there, we are unable to retrieve it and do not take responsibility for it, so please check your address carefully!
Do You Ship Internationally?
- We sell to over 150 countries, excluding some regions. Below is a list of countries and regions we DO NOT ship to
- Afghanistan
- Åland Islands
- American Samoa
- Antarctica
- Ascension Island
- Belarus
- Bouvet Island
- British Indian Ocean Territory
- Burundi
- Central African Republic
- Christmas Island
- Cocos (Keeling) Islands
- Congo
- Côte d'Ivoire
- Cuba
- Democratic People's Republic of Korea
- Democratic Republic of the Congo
- Eritrea
- French Southern Territories
- Guam
- Heard Island and McDonald Islands
- Holy See
- Iran
- Iraq
- Isle of Man
- Kosovo
- Lebanon
- Liberia
- Libya
- Mali
- Marshall Islands
- Micronesia
- Myanmar
- Niger
- Norfolk Island
- Northern Mariana Islands
- Palau
- Pitcairn
- Puerto Rico
- Russian Federation
- Saint Pierre and Miquelon
- Somalia
- South Georgia and the South Sandwich Islands
- South Sudan
- State of Palestine
- Sudan
- Svalbard and Jan Mayen Islands
- Syrian Arab Republic
- Tajikistan
- Tokelau
- Tristan da Cunha
- Turkmenistan
- Ukraine
- United States Minor Outlying Islands
- United States Virgin Islands
- Venezuela
- Wallis and Futuna Islands
- Western Sahara
- Yemen
- Zimbabwe
What Is A Preorder?
- A preorder is when you purchase an out of stock product before it's been manufactured. When the product manufacturing is complete the product is then shipped to those who preordered BEFORE the general public.
If you have any questions please don't hesitate to contact us and we will be happy to assist you! You can email us at service@fortheloafofgod.com
Last Updated: April 2024